Most designers don't lose clients because of their portfolio or their pricing. They lose them in the gap between when someone reaches out and when they hear back. In this presentation, you'll discover how to turn your contact form into a client experience that builds trust from the very first click, why every email you send should train your leads to pay attention, and how simple automations can free up 70% of your time without sacrificing the personal touch that makes your business yours. You'll also walk away with a free email template pack so you can start building this system today.